Ebilos
Service Quality Officer – French Speaker Jobs in Sharjah
1- Service Quality Officer – French Speaker
Job: Full Time
Location: Sharjah, United Arab Emirates
Description:
Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and procedures. Maximizes qualitative productivity, identifies gaps and recommends solutions that serve to enhance customers’ experience and increase sales.
Job Responsibilities:
a- Assists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and working environment.
b- Contributes in developing, implementing, and enforcing the Service Quality Assurance Manual that covers policies and operating procedures for the Contact Center activities.
c- Applies quality based incentive scheme to maximize productivity and drive the motives of the team.
Job Requirements:
a- Bachelor degree in Management/ Administration or equivalent.
b- Capable of using technology systems and tools; proficient in Microsoft Office.
c- Proven skills in enhancing performance, achieving targets and increasing sales.
For more details, please scroll down & see the details.
Company Overview:
Air Arabia is an Emirati low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport, UAE.
Official Website: airarabia.com
UAE – Air Arabia Jobs 2023
| Title | Service Quality Officer – French Speaker Jobs in Sharjah |
| Hiring Organization | Air Arabia |
| Job Location | Sharjah, United Arab Emirates |
| Date Posted | Apr-17-2023 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
Recent Jobs
Browse All JOBS, You might be interested in one or check Jobs by following categories.
Jobs By Country
Time needed: 1 minute.
How to Apply for Air Arabia Jobs.
- Visit Nexthiring.org We bring you the most legit Jobs. Search for your favorite Country and Niche.
- Still Need Help? Contact CareersTown and we will take care moving forward.
FAQ’s
You can find Apply here Button on every job to start your application.
You can find the menu to navigate to related or other jobs. You can also find the related jobs post in the bottom of every job post.
Yes, CareersTown is committed to help every job seeker and we are responding to every job seeker to help them for free.
Disclaimer:
*This Jobs was Originally Posted on Air Arabia Job Site..
