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Office Admin / Receptionist Jobs In Sharjah | Help AG, an e& enterprise company

  • Full Time
  • Sharjah, UAE
  • 15000 USD / Month

Help AG, an e& enterprise company

Office Admin / Receptionist Jobs In Sharjah | Help AG, an e& enterprise company

About the job

The Office Admin is overseeing operations of our Office, taking care of customer visits and supports the team with accurate and efficient administrative support. Having a positive and friendly personality, the Office Admin brings up own ideas and takes proactive ownership. The role is key for maintaining an enjoyable, presentable, and professional workplace. The Office Admin will ensure a great visitor experience in high-profile customer visits including VIP guests. The position will also support various other departments within different duties and administrative aspects.

Responsibilities

Office Administration

  • Maintain a clean and presentable office environment.
  • Keep control of supplies, stationery and equipment for office and replenish in time.
  • Coordinate improvements and repair as required by coordinating internal and external teams.
  • Order and arrange refreshments and catering for visits and meetings.
  • Always ensure fully functional equipment by completing preventive maintenance requirements; calling for repairs; coordinating with internal teams.
  • Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal.

Visitor Management

  • Take ownership on customer visits from A-Z and ensure a smooth experience from arrival till departure; coordinate with internal and external parties as required.
  • Greeting and guidance of visitors to our office.
  • Ensure presentability of office, facilities, and team.
  • Personally receive and guide visitors providing a positive and memorable experience
  • Remain available and attentive throughout the entire visit.

Administrative Support

  • Document processing and coordination for document completion, signature, filing as per the processes.
  • Ensure compliance of documents and communication with the highest standards in appearance and content
  • Follow up, update and report on corporate / operations projects
  • Update electronic internet and intranet systems with news and information.
  • Research information as required and draft correspondence; create reports.
  • Arrange for employee office supplies, business cards, mobile phones as required.
  • Manage employee enrollment in corporate (group) systems for access.

Operations Team Support

  • Coordinate trainings with vendors / customers internally and in projects
  • Verify completeness and close projects in our internal systems based on agreed criteria.
  • Conduct project / customer satisfaction surveys via email and telephone
  • Arrange for planned technical appointments with customers.
  • Analyze internal data and create reports as required.

Qualifications & Skills

  • Several years of experience in personal customer service with business clients
  • Open-minded, friendly, welcoming, and helpful attitude
  • Very good and clear English, Arabic is beneficial.
  • Solid skills in Microsoft Office
  • Good communication skills for business requirements
  • Loves dealing with people.
  • Reliability and strict Confidentiality
  • Flexible work approach, based on the job requirements.
  • Well-organized work style, highest accuracy
  • Problem-solving focus
  • Team player with high level of dedication
  • Taking ownership

Benefits

  • Health insurance with one of the leading global providers for medical insurance
  • Career progression and growth through challenging projects and work
  • Employee engagement and wellness campaigns activities throughout the year
  • Excellent learning and development opportunities
  • Annual flights tickets
  • Inclusive and diverse working environment
  • Flexible/Hybrid working environment
  • Open door policy

About Us

Help AG is the cyber security arm of e& enterprise and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.Present in the Middle East since 2004, Help AG was strategically acquired by Etisalat group in Feb 2020, hence creating a cyber security and digital transformation powerhouse in the region.

To apply for this job please visit www.linkedin.com.

Basic Qualifications And Skills:

When outlining basic qualifications and skills, it’s important to cater the list to the specific job or industry. However, there are several common qualifications and skills that are generally applicable across many professions:

Basic Qualifications

  1. Educational Background:
  • High school diploma or equivalent (for entry-level positions)
  • Bachelor’s degree in relevant field (for more advanced roles)
  • Specific certifications or technical training as required by the job
  1. Work Experience:
  • Relevant industry experience (number of years may vary)
  • Specific job role experience (e.g., sales, customer service, administration)
  1. Technical Skills:
  • Proficiency with relevant software and tools (e.g., Microsoft Office, industry-specific applications)
  • Basic computer skills (typing, email, internet research)
  1. Language Proficiency:
  • Fluency in the primary language of the workplace
  • Additional languages as required by the job

Download CV: Click Here To Download Cv For Dubai & Across UAE Jobs

Basic Skills

  1. Communication:
  • Strong verbal and written communication skills
  • Active listening skills
  1. Problem-Solving:
  • Ability to identify problems and find effective solutions
  • Critical thinking and analytical skills
  1. Teamwork:
  • Ability to work well with others in a team setting
  • Collaborative and supportive attitude
  1. Time Management:
  • Ability to prioritize tasks and manage time effectively
  • Organizational skills
  1. Adaptability:
  • Flexibility to adapt to changing work environments and job duties
  • Willingness to learn and take on new challenges
  1. Customer Service:
  • Strong customer service orientation
  • Ability to handle customer inquiries and complaints professionally
  1. Attention to Detail:
  • Meticulous and detail-oriented approach to work
  • Ability to follow instructions accurately
  1. Basic Financial Literacy:
  • Understanding of basic financial principles (budgeting, invoicing, etc.)
  • Ability to handle basic financial transactions if required
  1. Basic Project Management:
  • Ability to manage small projects or tasks from start to finish
  • Understanding of project management principles
  1. Technical Aptitude:
    • Basic understanding of technical aspects relevant to the job
    • Willingness to undergo further training or certification if needed

These qualifications and skills provide a solid foundation for most entry-level to mid-level positions and can be tailored to fit specific job requirements.

Benefits

Employee benefits are crucial for attracting and retaining talent, as well as for ensuring the well-being and satisfaction of employees. Here are some common benefits that companies often provide:

Standard Benefits

  1. Health Insurance:
  • Medical, dental, and vision coverage
  • Prescription drug coverage
  1. Retirement Plans:
  • 401(k) or 403(b) plans
  • Company matching contributions
  1. Paid Time Off (PTO):
  • Vacation days
  • Sick leave
  • Personal days
  1. Parental Leave:
  • Maternity and paternity leave
  • Adoption leave
  1. Life and Disability Insurance:
  • Life insurance policies
  • Short-term and long-term disability insurance

Additional Benefits

  1. Flexible Work Arrangements:
  • Remote work options
  • Flexible hours
  1. Professional Development:
  • Training and development programs
  • Tuition reimbursement
  • Professional certification support
  1. Wellness Programs:
  • Gym memberships or fitness subsidies
  • Mental health support and counseling
  • Wellness challenges and incentives
  1. Employee Assistance Programs (EAP):
  • Counseling services
  • Legal and financial advice
  1. Work-Life Balance:
  • Paid family leave
  • Childcare assistance
  • Employee discounts
  1. Recognition and Rewards:
  • Performance bonuses
  • Employee recognition programs
  • Service awards
  1. Commuter Benefits:
  • Transportation subsidies
  • Parking allowances
  1. Food and Beverage:
  • Free or subsidized meals and snacks
  • Coffee and beverage services
  1. Technology and Equipment:
  • Company-provided laptops and mobile devices
  • Home office setup allowances
  1. Other Perks:
    • Volunteer time off
    • Pet insurance
    • Company events and outings

Offering a comprehensive benefits package can significantly enhance employee satisfaction and loyalty, making it an important aspect of a company’s overall compensation strategy.

You Can Also Submit Your CV to the Following Jobs!

Beware Of Fraudsters!

Fraudsters use various tactics to deceive and exploit people. Here are some common scams and tips to avoid them:

  1. Phishing Scams: Fraudsters send emails or messages pretending to be from legitimate companies, trying to get you to reveal personal information.
  • Tip: Verify the sender’s email address, avoid clicking on links in suspicious emails, and never provide personal information.
  1. Phone Scams: Scammers call pretending to be from banks, government agencies, or other organizations, asking for sensitive information.
  • Tip: Hang up and call the organization directly using a verified number.
  1. Online Shopping Scams: Fake websites or listings that offer products at unbelievably low prices.
  • Tip: Research the seller, read reviews, and avoid deals that seem too good to be true.
  1. Tech Support Scams: Fraudsters claim to be tech support from well-known companies, saying there’s a problem with your computer.
  • Tip: Do not allow remote access to your computer unless you are certain of the person’s identity.
  1. Investment Scams: Offers of high returns with little or no risk.
  • Tip: Be skeptical of investments that promise guaranteed returns and do thorough research before investing.
  1. Romance Scams: Scammers create fake profiles on dating sites to build relationships and eventually ask for money.
  • Tip: Be cautious about sharing personal information and sending money to someone you haven’t met in person.
  1. Charity Scams: Fake charities that pop up after natural disasters or other crises.
  • Tip: Verify the charity through a trusted source before donating.
  1. Lottery and Prize Scams: You receive notifications that you’ve won a prize or lottery you didn’t enter, but need to pay fees to claim it.
  • Tip: Legitimate lotteries do not ask for upfront fees.
  1. Job Scams: Offers for high-paying jobs with little effort, often requiring upfront fees for training or equipment.
  • Tip: Research the company, and be wary of job offers that require payment upfront.

Stay vigilant and always double-check any suspicious offers or requests. If in doubt, seek advice from trusted sources or authorities.

Disclaimer & TOS:

The information provided here is for general informational purposes only. While every effort has been made to ensure the accuracy and reliability of the information, it is not intended to substitute for professional advice or judgment. Always exercise caution and perform your own research before taking any action based on the information provided.

We do not assume any liability or responsibility for any errors or omissions in the content or for any loss or damage arising from the use of this information. Be aware of the risks associated with fraud and scams, and consult with a professional if you have concerns or require specific advice.

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