Customer Relation Specialist Jobs in Dubai | DHL Careers
1- Customer Relation Specialist
Job: Full Time
Location: Dubai, UAE
Currently, we are looking for a passionate and energetic Customer Relation Specialist to be based in the Charge Back. In this role, the successful candidate will be responsible for providing high-quality services for customers by responding to their inquiries and concerns and resolving complaints about the company’s services.
a- Acts as key contact for allocated customers
b- Builds and maintains business relationship with customers by providing prompt and accurate service so as to promote customer loyalty
c- Act as first contact point for customer claims for notification and reception of claims and respective document collection
d- Performance management & reporting-Excel Skills – Ability to create reports and analyze data using key excel functionality. (Sum/V Look up/ Pivots)Power Point presentations – Ability to create a PPT using relevant data from various stakeholders.
a- 1 year experience
b- Graduate or higher
c- Ability to multitask, prioritize and manage time effectively
For more details, please scroll down & see the details.
DHL is an American-founded German logistics company providing courier, package delivery and express mail service, delivering over 1.8 billion parcels per year.
Official Website: dhl.com
UAE – DHL Jobs 2023
|Title||Customer Relation Specialist Jobs in Dubai | DHL Careers|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on DHL Job Site..