As a Telephone Operator you are expected to answer hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency.
Telephone Operator Jobs in Sharjah | DoubleTree By Hilton
Job Requirements:
- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
Job Responsibilities:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required.
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
Company Name: | DoubleTree By Hilton |
Country: | United Arab Emirates |
Region: | Sharjah |
Address: | Sharjah, United Arab Emirates |
Postal Code: | |
Salary: | 10000 AED |
Job Type: | Full Time |
Salary Period: | Monthly |