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Transguard Group Jobs 2024 Dubai | Operations Manager Jobs

Transguard

Transguard Group

Transguard Group Jobs 2024 Dubai | Operations Manager Jobs

Financial

 

  • Develop and maintain operational performance of operations of the contract
  • Facilitate on time deployments of all assets in line with client demand
  • Understand the commercial aspects of the contract and monitor the operational management of the service
  • Responsible for management of daily reporting with operational data to support the review of contractual financial performance
  • Adhering to Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs) and achieving the operational SLA and commercial KPIs

 

Customer

 

  • Proactively manage the relationship with the client in line with the RACI matrix
  • Manage contacts and relationships within your account portfolio, ensure the account is fully managed and relationships are developed at every level
  • Provide ideas on initiatives to maximize efficiencies and potential opportunities

 

Process

 

  • Analyses trends and metrics to develop and enhance solutions, processes, and programs that address inefficiencies and creating improved processes
  • Measuring, validating, and testing of the effectiveness of metrics that are applied by the business to assess and drive productivity optimization
  • Responsible for Management Reporting, daily deployment data and driver performance
  • Drive a culture within the team, focused on operational excellence and business performance
  • Motivate the team members and influence positive behaviour
  • Develop and implement streamlined processes to optimize workflows, reducing bottlenecks and enhancing the overall efficiency of the process
  • Establish and enforce quality control measures within processes, ensuring that the project meets or exceed expectations.
  • Create comprehensive documentation for key processes, promoting standardization across teams

 

Innovation

 

  • Integrate automation tools to simplify repetitive tasks and reduce manual workload
  • Engage in research to stay informed about limousine industry trends, emerging technologies, software, and best practices
  • Facilitate collaboration between departments to encourage the exchange of ideas, and diverse perspectives, fostering a culture of innovation
  • Working with key members of the other business units to obtain the information required to compile improvement proposals
  • Utilize automation tools enabling delivery of best practice in transportation operating models

 

Selection Criteria

 

  • Minimum 5 years of experience is required
  • University or College education
  • Technical skill required to perform accountabilities:
  • Transport Management
  • Rostering and deployments
  • Vehicle utilization
  • Limousine & RTA regulatory compliance
  • Operation procedure awareness
  • Customer relationship management
  • Effective report writing skills

To apply for this job please visit www.linkedin.com.

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