Telephone Operator/ Customer Service Jobs in Dubai Hotels

SIRO One Za’abeel is more than just a hotel—it’s a movement. As a global lifestyle brand, we blend world-class wellbeing with exceptional hospitality, offering cutting-edge facilities for fitness, nutrition, sleep, recovery, and mindfulness in purpose-built destination hotels.

Our hotels empower guests to achieve peak mental and physical performance, regardless of who they are or their goals. We create exceptional, immersive lifestyle destinations where living without compromise is the standard.

Join the world’s first digitally integrated fitness and recovery hotel in Dubai, and be inspired to become the best version of yourself, celebrating every milestone along the journey. SIRO One Za’abeel is an immersive lifestyle destination designed for a global community of fitness and wellbeing enthusiasts, helping our guests reach and sustain peak performance.

As the newest global hospitality and lifestyle brand by Kerzner International, the owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide, SIRO One Za’abeel sets a new standard for wellbeing and performance-focused hospitality.

Job Description

The Connectivity Center Agent is responsible for managing pre-arrival processes, answering incoming calls, directing them to the appropriate departments or guest rooms, and offering information and assistance to hotel guests. Their role is to unlock the full potential of each guest by providing warm, precise, and agile service, while working as a united team to tailor every aspect of the guest’s stay and exceed expectations.

Qualifications & Experience:

The ideal candidate should have prior experience in hospitality and customer service. This role requires exceptional communication and customer service skills, along with a genuine passion for serving and assisting guests.

Candidates should demonstrate a strong service attitude, a sense of urgency, organizational skills, diligence, dynamism, and a professional appearance at all times. Proficiency in Microsoft Office, as well as systems such as Sevenrooms, ALICE, OPERA, SAGA, and MITEL, is essential.

To apply for this job please visit karachistartups.com.