Tele sales Jobs In Dubai | MIRA CLINIC

A Tele Sales Representative is responsible for generating sales and managing customer relationships over the phone. This role involves contacting potential and existing customers to promote products or services, handling inquiries, and closing sales.

Key Responsibilities:

1. Outbound Calls: Initiate calls to potential and existing customers to promote products or services, and achieve sales targets.
2. Customer Engagement: Build and maintain relationships with customers through effective communication, understanding their needs, and offering suitable solutions.
3. Sales Pitch: Deliver persuasive sales pitches and presentations over the phone to drive sales and achieve quotas.
4. Lead Generation: Identify and qualify leads from various sources, including databases, referrals, and marketing campaigns.
5. Product Knowledge: Maintain a deep understanding of the products or services being sold to accurately address customer queries and provide relevant information.
6. Customer Service: Handle customer inquiries, complaints, and issues professionally, ensuring a high level of customer satisfaction.
7. Sales Processing: Process orders, update customer information, and handle transactions accurately.
8. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address any additional needs, and encourage repeat business.
9. Reporting: Maintain accurate records of sales activities, customer interactions, and sales performance. Prepare reports for management as needed.
10. Market Research: Stay informed about industry trends, competitors, and market conditions to effectively position products and services.

Skills and Qualifications:

• Education: High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
• Experience: Previous experience in tele sales or a related sales role is preferred.
• Communication: Excellent verbal communication skills with a persuasive and engaging telephone manner.
• Customer Service: Strong customer service skills with the ability to handle inquiries and resolve issues effectively.
• Sales Skills: Proven ability to meet or exceed sales targets and close sales over the phone.
• Organization: Strong organizational skills with the ability to manage multiple calls and follow-up tasks efficiently.
• Computer Skills: Proficiency in using tele sales software, CRM systems, and other relevant tools.
• Adaptability: Ability to adapt to different customer personalities and sales scenarios.
• Resilience: Capability to handle rejection and maintain a positive attitude in a high-pressure environment.