Verification: 181df13a89f44f36

Senior customer service executive Jobs | PNI LOGISTICS LLC JOBS

PNI

PNI LOGISTICS LLC

Senior customer service executive Jobs | PNI LOGISTICS LLC JOBS

Job Description

  • Preparation of quotation and invoices in a timely manner to bill to client
  • Coordinate with client’s suppliers on cargo collection and source for suitable sailing for the shipment
  • Follow up with overseas offices for freight rates, booking and shipment status
  •  Promote excellent customer service and ensure satisfaction is delivered consistently.
  •  Complete bookings with carriers and submission of shipping instructions with great accuracy
  • Build a strong relationship with customer in terms of high confidence level
  •  Communicate and follow-up with customer on the status of their shipments or deliveries.
  •  Understand individual customer’s processes and Key Performance Indicators (KPIs).
  •  Achieve and monitor customer’s monthly Key Performance Indicators (KPIs) closely.
  • Comply with company’s standard operating procedure (SOP) and quality policy.
  • Communicate with superior to improve department processes.
  •  Perform any other tasks as and when assigned by the superior.
  •  prepare the SOP for each client & file it .
  • Provide customer’s report and company required reports (Daily , weekly, Monthly).
  • Perform shipping documentation and coordination with shipping line or agent.
  • Perform transportation coordination with overseas offices
  • Close monitoring of client’s shipments on daily basis.

To apply for this job please visit www.bayt.com.

Important Notice:

We want to clarify that we are not recruiters or agents involved in hiring processes. Our purpose is to share job opportunities and provide information to help you find employment. All the job listings we share are completely free of cost.

Caution:
If anyone approaches you claiming to represent us and asks for money in exchange for a job or a guaranteed placement, do not pay them under any circumstances. This is likely a scam. Genuine employers do not require payment for job applications or hiring processes.

Advice for Job Seekers:

  1. If you are looking for jobs in Dubai or any other location, it is crucial to remain consistent and patient in your efforts.
  2. Make it a habit to apply daily to relevant job openings that match your skills and qualifications.
  3. Be vigilant and careful while sharing your personal information, such as ID cards or financial details, especially if the offer seems too good to be true.

Stay Positive and Persistent:
Finding the right job takes time, so keep applying regularly and wait for the right opportunity. Remember, the key to success lies in your patience and perseverance.

Final Tip:
Always verify the authenticity of the employer and the job offer before committing to any process. Trust your instincts, and do not hesitate to walk away from any offer that seems suspicious or unethical.

We wish you the best of luck in your job search and hope you find a role that suits your aspirations and career goals!

Back to top button