Sales Associate Jobs In Dubai | FATI KAMEL SOCIAL MEDIA MARKETING

What does a Sales Associate do?

As the public face of the company, the Sales Associate is responsible for addressing customer inquiries about our products and services. This role requires a continuous update of knowledge regarding company offerings, services, and policies.

Handling complaints is a crucial aspect of this position. The Sales Associate must skillfully convert a frustrated customer into a satisfied one by combining empathy with adherence to company policies.

Another important responsibility is maintaining the presentation of the sales floor, including products, signage, and displays, ensuring a visually appealing and organized environment.

Sales Associate Responsibilities:

– Greet customers warmly and respond to their questions, enhancing their engagement with merchandise and delivering exceptional customer service.
– Operate cash registers, manage financial transactions, and ensure accurate drawer balancing.
– Meet and exceed established sales goals.
– Guide customers to merchandise and assist them in finding desired products.
– Drive in-store sales through effective sales techniques and promotions.
– Maintain extensive product knowledge to assist customers effectively.
– Keep the sales floor organized and visually appealing.
– Present and explain promotions and special offers to customers.
– Cross-sell related products to increase purchase values.

Sales Associate Requirements:

– An Associate’s degree or high school diploma.
– Experience in retail sales.
– Professional appearance.
– Positive attitude and a commitment to customer satisfaction in a fast-paced environment.
– Proficiency in reading, writing, and basic math.
– Ability to stand and walk for extended periods.