Rotana Careers 2024: Dubai-Abu Dhabi-Sharjah Vacancies

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Rotana Careers in Dubai | Hoteling Job Vacancies

About Rotana Hotel:

The Rotana Hotel in the UAE stands as a luxurious haven, embodying comfort and elegance. Nestled within the breathtaking landscapes of the Emirates, the hotel offers an exceptional fusion of contemporary design, world-class amenities, and outstanding service. With its prime location and lavish accommodations, the Rotana Hotel provides a captivating experience for travelers seeking an unforgettable stay in the heart of the UAE.

Eligibility Criteria for Rotana Careers:

Educational Qualifications:

• High school diploma or equivalent (for entry-level positions)
• Bachelor’s degree in hospitality management or a related field (for supervisory or managerial roles)

Experience:

• Previous experience in the hospitality industry is preferred but not always required.
• Varies based on position; generally, candidates should have several years of experience in customer service roles.

Language Skills:

• Proficiency in English is required.
• Arabic language skills are strongly preferred, especially for guest-facing roles.

Communication Skills:

• Excellent verbal and written communication skills.
• Ability to interact professionally with guests, team members, and management.

Customer Service Orientation:

• Strong focus on providing exceptional customer service.
• Capability to anticipate and effectively fulfill guest needs.

Interpersonal Skills:

• A team player who can collaborate and work harmoniously with colleagues.
• Pleasant and friendly demeanor is essential.

Organizational Skills:

• Ability to multitask and handle busy situations efficiently.
• Attention to detail for maintaining cleanliness and presentation in guest areas.

Adaptability:

• Flexibility to work various shifts, including weekends and holidays.
• Willingness to adapt to changing guest demands and work environments.

Knowledge of Hotel Operations:

• Familiarity with basic hotel operations, amenities, and services.
• Understanding of reservation systems, check-in/check-out procedures, and guest service protocols.

Technical Skills:

• Proficiency in using common hotel software, such as property management systems.
• Basic computer skills for data entry, emails, and guest communications.

Appearance and Grooming:

• Neat and professional appearance in accordance with hotel standards.
• Adherence to grooming and uniform guidelines.

Legal Requirements:

• Legal authorization to work in Dubai.
• Compliance with local regulations and work visa requirements.