Executive Assistant Jobs | Zocdoc Jobs New York

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 16 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Zocdoc’s most important asset is our people. As an Executive Assistant to our Tech and Product organization, you will be a high-impact team member, crucial to helping your executives operate more efficiently. Your role will encompass a wide range of activities, from logistics and scheduling to event coordination and executive support. Your contributions will ensure that our tech and product teams run smoothly, driving innovation and success across the company. Tech is the largest part of our business, which means your efforts will significantly impact our organization and, ultimately, the patients we serve.

• Autonomous, urgent, and creative. You genuinely love high-volume and ever-changing priorities
• A highly motivated problem-solver
• Passionate about organization and structure
• The kind of person who enjoys working with others and finding ways to collaborate effectively
• Are self-driven, and able to produce high-quality results under pressure
• Adaptable and resourceful; you’re an expert at dealing with change, and shifting priorities
• A strong and effective communicator across all mediums (in person, slack, email, phone)

• Full ownership of multiple calendars for our Product and Technology leadership team
• Collaborating closely with the broader EA team on projects and events that contribute to a dynamic and supportive environment
• Understanding your executive’s preferences, including meeting cadence, travel logistics, and conference room preparation
• Coordinating and overseeing complex domestic and international travel arrangements, including all necessary documentation
• Completing expense reports and managing company documents and contracts as needed
• Meeting management, including preparing agendas, taking notes, distributing action items, etc.
• Coordinating and facilitating happy hours and other team-building events, fostering a positive and collaborative work environment
• Organizing and managing our Tech All-Hands meetings, ensuring smooth execution and effective communication
• Coordinating special awards, including recipient tracking and gift management
• Supporting Product and Technology leaders in managing special projects by tracking progress, coordinating with stakeholders, and ensuring timely completion
• Assisting with OKR project management and reminders
• Providing leadership communications support, including cascade scripting
• Planning and coordinating Tech Density Days, including department-wide all-hands meetings, team events, and happy hours, ensuring efficient logistics
• Assisting in planning and executing Hackathons, including participant registration, venue setup, and resource coordination

• A minimum of 3 years experience in an Executive Assistant role, ideally supporting product and/or technology leadership
• Superb communication and relationship management skills! You believe in keeping your stakeholders in the loop and know that multiple communication mediums are the key to success
• The ability to handle sensitive and confidential information with high professionalism and discretion
• Humility. You believe in treating everyone with dignity and respect, regardless of title or tenure. You view this role as an opportunity to create positive change
• Passion for customer service, with the ability to adapt to various personalities and rapidly shifting priorities
• A compassionate but consultative and confident approach with a nothing-too-big, nothing-too-small attitude
• A fundamental understanding of urgency and a passion for getting results (we move fast around here!)

• Flexible, hybrid work environment
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• In office perks including:
• Catered lunch everyday along with snacks
• Commuter Benefits
• Convenient Soho location