Customer Service Executive Jobs | DAMRAN SOLUTIONS Jobs

Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Create a concise report on client interaction to facilitate a swift decision-making process.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Adept in using customer relationship management software to offer the best client services.
Adept in addressing client questions through effective telephonic conversation.
Excellent communication and presentation skills.
Good time management and organizational skills that contribute to a rise in overall productivity.
Fluent in operating the latest computer software and online tools.

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