Call Center Agent Jobs | ALPROJ MANAGEME SERVICE L.L.C JOBS

Call Center Agent Jobs|ALPROJ MANAGEME SERVICE L.L.C JOBS

Job Description

• Attend and manage formal calls and provide accurate and concise information without any delay.
• Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
• Keep the customer interested in the features and utility of a product through effective telephonic communication.
• Build sustainable relationships and engage customers by taking the extra mile.
• Maintain necessary call log details using the latest technology available in the company’s cloud or digital database.
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.