Ebilos
Mandarin Oriental Hotel Group
Assistant Restaurant Manager Jobs In Abu Dhabi | Mandarin Oriental Hotel Group
About the job
Main Responsibilities
- Responsible for Restaurant Supervisor, Waiter / Waitress, Host / Hostess.
- Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.
- Be knowledgeable of all services and products offered by the hotel.
- Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Restaurant Manager.
- Have an understanding of the monthly profit and loss statement of the department. Conduct all outlet meetings in the absence of the Outlet Manager.
- Perform up selling for all items offered by the department assigned as well as offering alternatives.
- Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the restaurant for more success.
- Attend and contribute to necessary staff meetings, departmental trainings and hotel-initiated trainings scheduled.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.
- Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.
- Plan daily routine checklist and station division according to the work schedule.
- Assist the Outlet Manager to produce outlet-specific reports and analysis for the monthly performance meeting.
- Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
- Attend all required trainings as described by the department.
- Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
- Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.
- Coordinate the review of outlet’s operations manual updates annually as requested by the Restaurant / Outlet Manager. Support activities and cooperation with the suppliers. Assist in carrying out scheduled inventories of products and operating equipment.
- Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
- Respond to any changes in the department as dictated by the hotel management.
- Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
- Ensure that the opening and closing procedures established for the outlet are followed.
- Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
- Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
- Attend all daily/weekly Food & Beverage Meeting in the absence of the Restaurant / Outlet Manager.
- Reports all guest feedback on a timely basis using CASE.
Skills And Requirements
- High School qualification or equivalent, Degree or Higher National Diploma in Hospitality
- Previous experience on the same role in a high-end restaurant with the highest level of service is preferred
- International work experience in at least two of the following regions: Asia, Europe, North America and preferably Middle East
- Hotel or Bar pre-opening or renovation experience is preferred
- Self Confidence and conviction
- Integrity, trustworthiness
- Self-development
To apply for this job please visit hiring.com.pk.
Basic Qualifications And Skills:
When outlining basic qualifications and skills, it’s important to cater the list to the specific job or industry. However, there are several common qualifications and skills that are generally applicable across many professions:
Basic Qualifications
- Educational Background:
- High school diploma or equivalent (for entry-level positions)
- Bachelor’s degree in relevant field (for more advanced roles)
- Specific certifications or technical training as required by the job
- Work Experience:
- Relevant industry experience (number of years may vary)
- Specific job role experience (e.g., sales, customer service, administration)
- Technical Skills:
- Proficiency with relevant software and tools (e.g., Microsoft Office, industry-specific applications)
- Basic computer skills (typing, email, internet research)
- Language Proficiency:
- Fluency in the primary language of the workplace
- Additional languages as required by the job
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Basic Skills
- Communication:
- Strong verbal and written communication skills
- Active listening skills
- Problem-Solving:
- Ability to identify problems and find effective solutions
- Critical thinking and analytical skills
- Teamwork:
- Ability to work well with others in a team setting
- Collaborative and supportive attitude
- Time Management:
- Ability to prioritize tasks and manage time effectively
- Organizational skills
- Adaptability:
- Flexibility to adapt to changing work environments and job duties
- Willingness to learn and take on new challenges
- Customer Service:
- Strong customer service orientation
- Ability to handle customer inquiries and complaints professionally
- Attention to Detail:
- Meticulous and detail-oriented approach to work
- Ability to follow instructions accurately
- Basic Financial Literacy:
- Understanding of basic financial principles (budgeting, invoicing, etc.)
- Ability to handle basic financial transactions if required
- Basic Project Management:
- Ability to manage small projects or tasks from start to finish
- Understanding of project management principles
- Technical Aptitude:
- Basic understanding of technical aspects relevant to the job
- Willingness to undergo further training or certification if needed
These qualifications and skills provide a solid foundation for most entry-level to mid-level positions and can be tailored to fit specific job requirements.
Benefits
Employee benefits are crucial for attracting and retaining talent, as well as for ensuring the well-being and satisfaction of employees. Here are some common benefits that companies often provide:
Standard Benefits
- Health Insurance:
- Medical, dental, and vision coverage
- Prescription drug coverage
- Retirement Plans:
- 401(k) or 403(b) plans
- Company matching contributions
- Paid Time Off (PTO):
- Vacation days
- Sick leave
- Personal days
- Parental Leave:
- Maternity and paternity leave
- Adoption leave
- Life and Disability Insurance:
- Life insurance policies
- Short-term and long-term disability insurance
Additional Benefits
- Flexible Work Arrangements:
- Remote work options
- Flexible hours
- Professional Development:
- Training and development programs
- Tuition reimbursement
- Professional certification support
- Wellness Programs:
- Gym memberships or fitness subsidies
- Mental health support and counseling
- Wellness challenges and incentives
- Employee Assistance Programs (EAP):
- Counseling services
- Legal and financial advice
- Work-Life Balance:
- Paid family leave
- Childcare assistance
- Employee discounts
- Recognition and Rewards:
- Performance bonuses
- Employee recognition programs
- Service awards
- Commuter Benefits:
- Transportation subsidies
- Parking allowances
- Food and Beverage:
- Free or subsidized meals and snacks
- Coffee and beverage services
- Technology and Equipment:
- Company-provided laptops and mobile devices
- Home office setup allowances
- Other Perks:
- Volunteer time off
- Pet insurance
- Company events and outings
Offering a comprehensive benefits package can significantly enhance employee satisfaction and loyalty, making it an important aspect of a company’s overall compensation strategy.
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- Phishing Scams: Fraudsters send emails or messages pretending to be from legitimate companies, trying to get you to reveal personal information.
- Tip: Verify the sender’s email address, avoid clicking on links in suspicious emails, and never provide personal information.
- Phone Scams: Scammers call pretending to be from banks, government agencies, or other organizations, asking for sensitive information.
- Tip: Hang up and call the organization directly using a verified number.
- Online Shopping Scams: Fake websites or listings that offer products at unbelievably low prices.
- Tip: Research the seller, read reviews, and avoid deals that seem too good to be true.
- Tech Support Scams: Fraudsters claim to be tech support from well-known companies, saying there’s a problem with your computer.
- Tip: Do not allow remote access to your computer unless you are certain of the person’s identity.
- Investment Scams: Offers of high returns with little or no risk.
- Tip: Be skeptical of investments that promise guaranteed returns and do thorough research before investing.
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- Tip: Be cautious about sharing personal information and sending money to someone you haven’t met in person.
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- Tip: Verify the charity through a trusted source before donating.
- Lottery and Prize Scams: You receive notifications that you’ve won a prize or lottery you didn’t enter, but need to pay fees to claim it.
- Tip: Legitimate lotteries do not ask for upfront fees.
- Job Scams: Offers for high-paying jobs with little effort, often requiring upfront fees for training or equipment.
- Tip: Research the company, and be wary of job offers that require payment upfront.
Stay vigilant and always double-check any suspicious offers or requests. If in doubt, seek advice from trusted sources or authorities.
Disclaimer & TOS:
The information provided here is for general informational purposes only. While every effort has been made to ensure the accuracy and reliability of the information, it is not intended to substitute for professional advice or judgment. Always exercise caution and perform your own research before taking any action based on the information provided.
We do not assume any liability or responsibility for any errors or omissions in the content or for any loss or damage arising from the use of this information. Be aware of the risks associated with fraud and scams, and consult with a professional if you have concerns or require specific advice.
