A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
Guest Service Agent Jobs in Ras Al Khaimah | Hilton Hotels & Resorts
Job Requirements:
- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Calm, efficient, and organized with great attention to detail
- Ability to multi-task while maintaining a positive attitude when working with a Guest
Job Responsibilities:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
| Company Name: | Hilton Hotels & Resorts |
| Country: | United Arab Emirates |
| Region: | Ras Al Khaimah |
| Address: | Ras Al Khaimah, United Arab Emirates |
| Postal Code: | |
| Salary: | 10000 AED |
| Job Type: | Full Time |
| Salary Period: | Monthly |